Genesis is not only our name, it’s how we operate our business. We revolutionized the traditional dealership operating model. At Genesis, service is not just a department within the dealership, it’s what we do; it’s our sole purpose for being here. We hope that you will allow us the opportunity to show you the Genesis Way.
Read on to learn about how we are revolutionizing the automotive sales and service business.
Concierge service delivered right to your door
From test drives to signing the documents to bringing your vehicle in for service or collision repairs, do it all from wherever you are, on your schedule. Genesis Concierge Service means that you’ll never need to leave your home or office to buy or service your vehicle. Our customer service specialists are here to answer your questions and make all the arrangements to bring our culture of customer service right to your door.
We’ll bring the dealership to you…
Need a new or pre-owned vehicle, but don’t have the time to come to the dealership? No problem. Visit our website, pick the vehicle you like, we will bring it to you for a personal test drive.
Need to get your vehicle in for service? Need a vehicle to use while yours is getting repaired? Easy. Call one of our service agents. We’ll send a loaner vehicle to you, pick up your vehicle and then return your vehicle and pick up the loaner when we’re done.
Had an accident? Don’t know what to do? Let us help. We deal with insurance companies everyday. We can help with the claim, towing, rental vehicles, courtesy transportation and, most importantly, we’ll get your vehicle back on the road looking like new again.
Buy a vehicle without ever visiting the dealership. Save time, save money!
It’s the 21st century! You can order almost anything online and have it shipped to your door within hours…why should buying a vehicle be any different? At Genesis we leverage technology and process to move car buying into the 21st century.
Shop our interactive website, locate the vehicle, view the photos, ask questions, schedule a test drive, or “buy it now” and complete your purchase or lease online. You’ll have your new vehicle in your driveway within hours!
Shop online today! You will be amazed at easy car buying can be.
It might seem crazy, but it’s true…
You can buy or lease a car without ever visiting the dealership.
You’re always welcome to come by, but you don’t have to. We know you’re busy. Let us do what we do while you do what you need to do.
Have a trade-in? No problem. Send us some pictures and some basic information. We’ll appraise it and pick it up when we deliver your new pre-owned vehicle.
Need financing? Credit problems? Problem solved. At Genesis we don’t judge your credit. We’ll work to get you the best financing options that work for you.
Have a car to sell? Don’t want to deal with the hassle of selling it? We’ll buy yours, even if you don’t buy ours.
Give us a call, send us some pictures and basic information, our appraisers will complete a market analysis and give you a fair offer. If you like the offer, we’ll handle the lien payoff process and you’ll have a check in hand within hours.
Valet Service – Pick Up & Delivery
Whether it’s routine maintenance, tire replacement or general repairs – getting your vehicle serviced at Genesis is easy. Schedule an appointment from our website or call one of our service agents. We’ll arrange to pick up your vehicle and bring you a courtesy car to use while we repair yours. When it’s done, it will be cleaned and returned back to you.
Mr. Clean works here
We’re dedicated to providing you a clean and safe service experience. Our technicians thoroughly wipe down touch points, vacuum the interior and wash the exterior so that you’ll get a clean car when we’re done.
Complimentary service pick up and delivery valet is for customers within 20 miles of the dealership. Special arrangements can be made for customers outside of our service area. Contact us for details.
In home test drive is available to customers within 20 miles of the dealership. Special arrangements can be made for customers outside of our service area. Contact us for details.
Complimentary home delivery of vehicles is available to customers within 60 miles of the dealership. Special arrangements can be made for customers outside of our service area. Contact us for details.